This page explains how lorvn.com works, and clarifies pricing, payment, and service matters across the places and practice LOR Vietnam presents on this site. It is operated by LOR Vietnam (Công ty TNHH Thương Mại và Đầu tư LOR, registered office at Số 16A, ngõ 523, phố Kim Mã, Phường Giảng Võ, Hà Nội, Vietnam, Business Registration No. 0107763734, issued by the Hà Nội Department of Planning and Investment, first issued 21 March 2017).
lorvn.com is an informational site presenting LOR Vietnam as a company — our places, our craft practice, and our story. It is not a transactional platform: you cannot book a stay, place an order, or make a payment on lorvn.com itself. Where a place or product can actually be booked or purchased, this site links out to the specific site that handles it, as set out below.
lorvn.com does not display prices or process transactions of its own. Pricing for each of our places and practices is set and published by the operating entity responsible for it:
— Thiên Ý Huế (villas & hotel): pricing is shown at the time of booking on thienyhue.com, whose own Pricing Policy applies.
— Craft pieces offered for sale: priced and sold directly by the workshops or partner sites referenced on our Culture & Craft page (for example copperbath.net and leathersofa.net), which are independently operated and have their own pricing.
— Himeji Service Apartments, Phát Lộc, Cúc Phương domain, and our agriculture practice: presented here for information only; none currently offer online pricing or booking through lorvn.com.
lorvn.com does not accept or process any payment. Where a booking or purchase is possible, payment is handled entirely by the relevant operating site (see Pricing Policy above), under that site's own payment terms.
As lorvn.com does not itself provide any bookable service or purchasable good, there are no service restrictions to disclose on this site. Restrictions that apply to an actual stay, purchase, or service — such as eligibility, capacity, or availability — are disclosed by the operating site handling that transaction, for example thienyhue.com's Operating Regulations.
As no service is delivered or terminated through lorvn.com, this does not apply here. For a stay at Thiên Ý, see thienyhue.com's Cancellation & Refund Policy. For a craft purchase, refer to the terms of the partner site where the purchase was made.
We may update this page from time to time as the site or our places change. The version here is always the current one.
Questions about these terms: contact@lorvn.com. For feedback or complaints, see our Feedback & Complaints page.