This site (lorvn.com) is operated by LOR Vietnam (Công ty TNHH Thương Mại và Đầu tư Lor, Tax Code 0107763734). This page explains what data we collect from visitors to this site and how it's used. It does not cover thienyhue.com, which has its own, more detailed privacy policy covering bookings and guest data.
This site does not have any forms that submit personal data to us — the only way to contact us is by email or phone, which you initiate yourself. We do use Google Analytics (GA4) to understand how visitors use the site. This automatically collects standard analytics data: pages viewed, approximate location (derived from IP address, not precise location), device and browser type, and how you arrived at the site. We do not knowingly collect names, email addresses, or other personal details through this analytics tool.
Google Analytics sets cookies to distinguish visitors and measure site usage. You can block or delete these cookies through your browser settings at any time; doing so does not affect your ability to use the site.
Purely to understand which pages are useful, where visitors come from, and how to improve the site. We do not sell or share this data with anyone beyond Google, who processes it on our behalf as our analytics provider.
Since we don't collect personal data through this site directly, there's generally nothing of yours for us to access, correct, or delete on request. If you've contacted us by email, that message and any reply are handled as ordinary correspondence, kept only as long as reasonably useful, and never used for anything beyond responding to you.
We may update this page from time to time as the site changes. The version here is always the current one.
Questions about this policy: contact@lorvn.com.
LOR